22 April 2012

Staples.com National Admin Day Survey Finds Businesses Can Manage Without the Boss, but Not the Admin

I received an email referencing a survey conducted by Staples.  Please find below a copy/paste from a portion of that email.  The link to the full article with the survey results can be found here.

April 25 marks the 60th anniversary of National Administrative Professionals' Day, a holiday that recognizes the more than 13 million people working in administrative assistant and admin support roles in the U.S., according to the Department of Labor. For the holiday, Staples.com conducted a survey to discover people's perceptions of the office admin. The fun survey, conducted via Staples media channels, found admins to be more crucial to businesses than the boss, with nearly two-thirds reporting the office would more likely fall apart without the admin (65.2 percent) than without the boss (30.3 percent). Other findings:

• Respondents confess admins know their day better than a spouse (41.6 percent vs. 33.5 percent).

• More people are #TeamPam than #TeamJoan – Pam Halpert of The Office ranks as the most beloved office assistant (31.4%), followed by Mimi Bobeck of The Drew Carey Show (28.9%). Joan Holloway of Mad Men was a distant third (19.6%). Six times as many people prefer Pam over The Office's Erin Hannon.

• Admins report their roles encompass everything from the business-oriented (accountant, HR director) to therapist, even the miracle worker.

• Jury is out on whether National Admin Day is a day of gifting – most admins (62 percent) report they won't receive a present, while the majority of non-admins (67.8 percent) said they do plan to give a gift. Gift card ranks as the most popular gift option.

Please also check out the side bar under Typing Tests as I've added a link to a site that has typing tests, typing games for children and typing tutorials in case you have an interest in using those tools.

15 April 2012

Establishing a partnership with your boss

As in every aspect of life, relationships are two-way. Both parties have a responsibility and work to do to make it work. In the admin/boss working relationship however you do have an edge since it is you who schedules your executive’s calendar. Schedule yourself in for one-on-one meetings with your boss on a regular basis. Each situation will be different, but either short daily meetings or longer meetings once a week will work.

Make your meetings count and come prepared with relevant questions you need answers to or with information your boss needs to know. Also use it as a time to get to know them a little bit better. It makes for a better working relationship when you have respect for each other and respect comes from knowing the other person and appreciating who they are as a person as well as for their position.

Give your boss a reason to have confidence in you. Write down any direction or information they give you when you are meeting with them and follow up on items they have requested previously. Let them know you are going to follow through and get the needed information to get the job done. Once they have that confidence you are off to a great start.

My boss knows that I will act on his requests and my goal will be that nothing is going to get missed. Of course we are human so mistakes will be made, but even in that we can own up to our mistakes and learn from them and move on. You will get a lot of respect from your boss when you do that. I used to joke with my former boss that when he did something good, it was a team effort, and I always referred to those times as we did this or that, but when he did something wrong it was his alone. Of course when you work with someone you take the good and the bad because you are a partnership.